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The Inclusive Travel Masterclasses

The accessible travel market

15% of the world population has one or more types of disability, which makes things complicated in everyday life, and more so when it comes to taking a holiday.

In the past, people who had a disablity were less likely to travel, but today disabled customers are out there and are rightly demanding that the tourism market offers them more. 

Adapted accommodation, fun and inclusive activities and tours to enjoy, appropriate services to make them feel just like any other guest: welcome.

What can I do?

You can learn. If you work in the travel sector be reassured: creating new services, or simply adapting the existing ones in order to cater for visitors with different abilities is not complicated, and many entrepreneurs have done it before you. This is why we have started to collect knowledge from professionals who have experience, to help you learn in an easy and hands-on way. 

Inclusive Travel Masterclasses

These first 6 free online lessons offer you the hands-on experience of trained professionals whose work makes the world a more inclusive space.

From museums to ski resorts, from skydiving to the beach: 6 practical lessons on how to transform your world.

The Masterclasses were recorded in 2020.

1. Making a beach accessible for all: "I can" in Southern Apulia

Enrica Rollo and Francesco Aprile of the non profit association “Io posso” (“I can”), creators of the wheelchair accessible and inclusive beach “La terrazza Tutti al Mare” in beautiful Salento (Southern Apulia) explain how the association was created, practical details about the technical specifications of the beach set-up, how they provide bathing assistance to the disabled beachgoers, also those with more complex pathologies or with trachiothomy.  They also give insights on the fundraising strategies that allow them to open the beach every summer and launch side projects, such as their accessible camper van. Born from the wish and will of ALS patient Geatano Fuso, the Terrazza is a lively and colourful inclusive piece of Italy, and their methodology has been already implemented in other beaches in Italy.

Subtitles in English are available

2. Making a travel destination accessible for all: a step by step guide from Flanders

Pieter Ghijsels, Policy Advisor for Accessibility gives an in-depht insight in how the regional tourism board of Flanders, Belgium, has been able to build one of the most efficient accessible destinations ecosystems. Pieter discusses the methodology of his organisation and how they were able to put together successfully the private and the public sector in developing a more inclusive destination.

Subtitles in English are available

3. Adaptive outdoors for all: the experience of Making Trax

If you think that outdoor activities and extreme sports are not suited for people who have a mobility impairment, then you’ll enjoy meeting Jezza Williams, founder of adaptive adventure company Making Trax, and creator of the Making Trax quality seal. Jezza is a C5 tetraplegic who trains outdoor companies to adapt their activities for people who have a mobility disability, and he is giving the outdoors industry in New Zealand the inclusive boost it needed. In this webinar you will have an introduction on how outdoor activities and even extreme sports can be adapted and inclusive with some practical add-ons and training.

Subtitles in English are available

4. A truly inclusive museum: the experience of the MET in New York

How inclusive are museums around the world and how could they improve? We ask Rebecca McGinnis, Senior Managing Educator, Accessibility at The Metropolitan Museum of Art in New York to talk about her experience at the MET. The MET has been creating inclusive exhibitions and activities for a long time, and their methodology is experimented and continously innovativing. The webinar aims at sharing some of their best practices so they can be succesfully implemented also in smaller museums.


5. Accessibility in the hotel sector: the example of Scandic Hotels

What are the latest trends in hotel accessibility? We ask Magnus Berglund, for many years in charge of accessibility at Scandic Hotels, and one of the most experienced professionals in this sector. Now that the travel business is at a standstill, it is the perfect moment to improve hotels and accommodations and be ready to re-open and be able to welcome more customers. All customers.

6. Creating an adaptive ski success story in Andorra

Adaptive ski and snowboarding have gained a huge success in the past as inclusive and fun outdoors activities to do, where people who have a disability can enjoy time with everyone else, and some very fine technical equipment adapted for their specific needs by cutting edge companies. Arinsal is a highly successfull ski resort in Andorra, and through years of hard work it has become a very well equipped and popular snow destination. We will hear their story and the everyday and future projects from Scott Maugham, who will also give plenty of inspiration for those wishing to add adaptive ski and snowboard options to their resorts and schools.