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Online trainings for inclusive tourism

Learn at your own pace: online trainings

NEWSCAT Project

From the NEWSCAT European project (ERASMUS+) a free online course on training for accessible tourism operators of various sectors was created. You need to register for the platform “Disability Leaders of Tomorrow” (free) and then select the NEWSCAT Online training.

The course covers all sectors and is useful if you work in a restaurant, in a hotel, in a seaside or other resort, are a tourist entrepreneur, want to start your own business in tourism, are a student of tourism management or hospitality and/or you work for a tourist board, or in a local tourist destination management organisation.

ELEVATOR Project

The EU project ELEVATOR produced a number of very good written manuals that are free to download, they include Accessible Tourism Training, inclusive tourism guiding, accessible tourism guide for visitors/industry/policymakers. Available in ENG/ITA/CZ/GR/SLO language.

 

Visit Scotland

An online training program for accessible tourism professionals, in two versions: one for managers and another for the employees. Curated by the accessibility team of Visit Scotland. Available in ENG.

Visit England

The British Tourism Board had created a series of great manuals on how to enhance the inclusiveness of a destination, be it a heritage site, a hotel, a spa or a restaurant, you will find useful tips to attract more customers. Includes how to improve your website, how to audit your activity or service and how to involve disabled people in the process. More inclusive, more fun, better results. Available in ENG

TAD – The Ability Advisor

TAD is the acronym for “The Ability Advisor” a course to prepare consultants in accessible tourism; making tourism accessible for all visitors, including those with disabilities or specific access requirements. Available in: ENG/ITA/LIT/POR

Travability

From Australian accessibility experts Travability, a guide on how to evaluate your service/location and create attractive content. 

Marketing toolkit availabe for free download in ENG.

Scandic Hotels

From Scandic Hotels, pioneers of accessibility in the hotel sector, a free online easy to follow training with nice videos to illustrate how to, for example, serve a blind guest in the restaurant.

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