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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
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Accessible tour guides from Visit Flanders

Want some good insider tips on accessible activities to do in Brussels and in Flanders?

Check out the Visit Flanders website, which has a full section dedicated to accessible resources and many accessible city guides! 

They update all their brochures and guidebooks every year, so you are sure to find updated and, most of all, reliable, information.