15% of the world population has one or more types of disability, which makes things complicated in everyday life, and more so when it comes to taking a holiday.
In the past, people who had a disablity were less likely to travel, but today disabled customers are out there and are demanding that the tourism market offers them more.
Adapted accommodation, fun and inclusive activities and tours to enjoy, appropriate services to make them feel just like any other guest: welcome.
From restaurants to hotels, from guides to waiters, all the tourism industry needs to adapt its approach and services to properly receive customers of all abilities, and their families and friends.
These trainings are perfect if you work in the travel industry or are still a student, and we will also have some more specialised trainings for tourism professionals that are already in the accessibility business, but want to widen their experience and accessibility powers!
In these pages you will find :
If you feel that you or your organisation would like a more tailored approach, Destination Everywhere can help you to find the best formula, and can put you in contact with local experts in your area, to set up a customised training program.
Making the world inclusive one step at the time, thanks to the experience of those people who are already doing it. The Masterclasses provide easy to implement best practices in making places and activities more inclusive.
Enrica Rollo and Francesco Aprile of the non profit association “Io posso” (“I can”), creators of the wheelchair accessible and inclusive beach “La terrazza Tutti al Mare” in beautiful Salento (Southern Apulia) explain how the association was created, practical details about the technical specifications of the beach set-up, how they provide bathing assistance to the disabled beachgoers, also those with more complex pathologies or with trachiothomy. They also give insights on the fundraising strategies that allow them to open the beach every summer and launch side projects, such as their accessible camper van. Born from the wish and will of ALS patient Geatano Fuso, the Terrazza is a lively and colourful inclusive piece of Italy, and their methodology has been already implemented in other beaches in Italy.
Pieter Ghijsels, Policy Advisor for Accessibility gives an in-depht insight in how the regional tourism board of Flanders, Belgium, has been able to build one of the most efficient accessible destinations ecosystems. Pieter discusses the methodology of his organisation and how they were able to put together successfully the private and the public sector in developing a more inclusive destination.
If you think that outdoor activities and extreme sports are not suited for people who have a mobility impairment, then you’ll enjoy meeting Jezza Williams, founder of adaptive adventure company Making Trax, and creator of the Making Trax quality seal. Jezza is a C5 tetraplegic who trains outdoor companies to adapt their activities for people who have a mobility disability, and he is giving the outdoors industry in New Zealand the inclusive boost it needed. In this webinar you will have an introduction on how outdoor activities and even extreme sports can be adapted and inclusive with some practical add-ons and training.
How inclusive are museums around the world and how could they improve? We ask Rebecca McGinnis, Senior Managing Educator, Accessibility at The Metropolitan Museum of Art in New York to talk about her experience at the MET. The MET has been creating inclusive exhibitions and activities for a long time, and their methodology is experimented and continously innovativing. The webinar aims at sharing some of their best practices so they can be succesfully implemented also in smaller museums.
What are the latest trends in hotel accessibility? We ask Magnus Berglund, for many years in charge of accessibility at Scandic Hotels, and one of the most experienced professionals in this sector. Now that the travel business is at a standstill, it is the perfect moment to improve hotels and accommodations and be ready to re-open and be able to welcome more customers. All customers.
Adaptive ski and snowboarding have gained a huge success in the past as inclusive and fun outdoors activities to do, where people who have a disability can enjoy time with everyone else, and some very fine technical equipment adapted for their specific needs by cutting edge companies. Arinsal is a highly successfull ski resort in Andorra, and through years of hard work it has become a very well equipped and popular snow destination. We will hear their story and the everyday and future projects from Scott Maugham, who will also give plenty of inspiration for those wishing to add adaptive ski and snowboard options to their resorts and schools.